ADD EVALUATION (CALL LOG STAGE VIEW)

This guide provides a step-by-step process to access and utilize the Call Log Stage View, ensuring users can effectively add and edit necessary information.

Pre-Conditions

The user must be logged in with valid credentials. The following should be completed beforehand:

Permissions Required for Call Log Stage View:

  • Can see Alchemy Left Menu
  • Can see Evaluation Stage View Left Menu
  • Can create View/Modify Evaluation Screen
  • Can edit View/Modify Evaluation Screen
  • Can delete View/Modify Evaluation Screen
  • Can view View/Modify Evaluation Screen

Steps to Access Call Log Stage View

Step 1: Click on "Alchemy".

Step 2: Click on "Add Evaluation (Call Log Stage View)".

STEPS FOR CALL LOG STAGE VIEW

A tab will open on the right side with a search field:

CALL LOG STAGE VIEW FORM

  • Click on the Stage Search dropdown; all active stages will be listed.
  • Select a specific stage.
  • The tab will expand and display all selected fields from the "Evaluation Filter" in "Stages".
  • A list of fields will open.

CALL LOG STAGE VIEW SEARCH

Actions

View

  • Click on the Eye Icon.

A new tab will open:

STEPS FOR CALL LOG EYE ICON

  • Users can add or update information as needed.
  • Users can also perform audits and handle dispositions.

Notes: - Ensure that you have the necessary permissions before accessing or modifying the Call Log Stage View. - All actions taken within the Call Log Stage View are logged for auditing purposes.